When a user has trouble accessing the site, you may need to reset the user's password or change the user's account status.
Edit a User Account



- Go to My Workspace > Admin.
- Click USERS from the Projects menu.
- On the USERS tab, click the name of the user whose account you want to edit.
- On the User Details page, click Edit.
- On the Edit User Information page, make your changes and click Update. You can specify up to a maximum of three alternate email addresses, if required.
Act on Multiple User Accounts at Once
A TeamForge administrator can edit the status of multiple user accounts simultaneously.
For example, if you have multiple pending new accounts to approve, you can approve them in a batch instead of individually editing each account.
Note: A pending user is a user who has requested an account but has not yet confirmed his or her email addresses.
In the case of TeamForge admin accounts, you cannot make any of these edits:
Delete the account.
Change the account status to anything but active.
Remove the TeamForge admin flag.
Mark it as a restricted user.




- Go to My Workspace > Admin.
- Click USERS from the Projects menu.
- On the Users page, select the users whose status you want to edit.
- Click the desired status change.
- Delete - Deleted users are removed from all projects. All assigned items are removed from the user. Deleted users do not count against your TeamForge license count.
- Disable - Disabled users cannot log in to TeamForge and do not receive notification messages, but they remain members of projects and selection lists.
- Activate - Active users have full use of TeamForge, subject to RBAC permissions.
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